👋 Hi, I’m Kunlin Zhao

✨ As a Senior UX Designer at Insight (Fortune 500 tech), I partner with Microsoft, Adobe, and AWS to build enterprise SaaS, B2B, and marketplace platforms that scale.

🔍 Highlights & Expertise

  • 🏗️ System-Level Design: Architected a $1.4 B digital marketplace—transforming complex workflows into intuitive, data-driven experiences that boosted conversions by 5%.

  • 🚀 End-to-End Ownership: Led full-lifecycle projects—from discovery and ideation (journey maps, wireframes, mockups) through prototyping and launch—across web, iOS, and mobile.

  • 🤝 Cross-Functional Collaboration: Defined product requirements and integrated AI insights by working hand-in-hand with product marketing, engineering, and data science teams.

  • Agile & Iterative: Thrive in ambiguity and deadline-driven sprints, applying design thinking and continuous user testing to solve problems and drive Customer Success.

  • 👩‍🏫 Leadership & Mentorship: Mentor junior designers, provide constructive feedback, and foster accountability to build design maturity.

🌱 Passions

  • Inclusive & Accessible Design (WCAG)

  • 🔗 Shared Services & multi-user ecosystems

  • 🤖 Leveraging AI/ML for sustainable, ethical UX