👋 Hi, I’m Kunlin Zhao
✨ As a Senior UX Designer at Insight (Fortune 500 tech), I partner with Microsoft, Adobe, and AWS to build enterprise SaaS, B2B, and marketplace platforms that scale.
🔍 Highlights & Expertise
🏗️ System-Level Design: Architected a $1.4 B digital marketplace—transforming complex workflows into intuitive, data-driven experiences that boosted conversions by 5%.
🚀 End-to-End Ownership: Led full-lifecycle projects—from discovery and ideation (journey maps, wireframes, mockups) through prototyping and launch—across web, iOS, and mobile.
🤝 Cross-Functional Collaboration: Defined product requirements and integrated AI insights by working hand-in-hand with product marketing, engineering, and data science teams.
⚡ Agile & Iterative: Thrive in ambiguity and deadline-driven sprints, applying design thinking and continuous user testing to solve problems and drive Customer Success.
👩🏫 Leadership & Mentorship: Mentor junior designers, provide constructive feedback, and foster accountability to build design maturity.
🌱 Passions
♿ Inclusive & Accessible Design (WCAG)
🔗 Shared Services & multi-user ecosystems
🤖 Leveraging AI/ML for sustainable, ethical UX