Hi, I’m
Kunlin Zhao
6+ years of experience designing SaaS, marketplace, and B2B platforms
Senior UX Designer at Fortune 500 tech company - Insight
Collaborate closely with enterprise partners like Microsoft, Adobe, and AWS
Specializing in turning complex systems into scalable, user-centered solutions
0 → 1: From AI Framework to Enterprise-Level MVP
Role: UX Designer, Design Strategist
Keyword: Double Diamond Framework, GenAI MVP, AI Opportunity Mapping, Scalable AI Design Principles
🚀 Helping Tech company navigate early AI transformation by creating a user-centered AI framework that guided cross-functional teams and the product lifecycle.
🤖 The framework led to a GenAI-powered experience reimagining the B2B eCommerce journey, building the foundation for enterprise-level digital transformation and measurable impact.
B2B Marketplace System Design
At Insight -
I design on the E-commerce team, contributing to the core product with a focus on Cloud commerce, system integrations, strategic initiatives, and enhancing the user experience of the admin platform.
Report management tool
Role: Design Strategist, Product Designer
Keyword: System Design, SaaS
Client: Internal Sale Department, Microsoft, Adobe
Timeline: 2 sprint
UX design for a comprehensive overhaul of our report management tool to enhance simplicity, effectiveness, and versatility, championing an approach to report generation that ensured an intuitive and seamless user journey.
Redesign Cloud Dashboard
Role: UX Designer, Design Strategist
Keyword: Marketplace Platform, Enterprise Level Solution
Client: Microsoft, Adobe, Google, AWS
Timeline: 1/2 sprint
The cross-functional redesign successfully increased the customer conversion rate and unified the information structure and design layout, preparing strategies for future vendor integration and business requirements.
Profile
Vision-driven UX Designer creating better lifestyles for users by crafting features that promote easy and efficient use. Demonstrates an advanced ability to leverage state-of-the-art design skills to establish emotional connections with users, exhibiting a comprehensive understanding of how to effectively incorporate pain points and needs into technical initiatives.